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Problem
Although a serious error of Level 5 or higher one had occurred, you attempted to perform operation without recovery from error. Not able to move the arm or perform any activities in auto.
Related Error codes:
27A6
Troubleshooting
You will need to find out what is the actual level 5 error that cause the controller to malfunction. If using the teach pendant you can review the error log data.
Here is a video on how to find the error log.
Step-by-Step guide
Step 1On the top screen of the teach pendant, press [F6 Set].The Settings (Main) window appears. | |
Step 2Press [F2 Log] in the Settings (Main) window.The Log menu appears. | |
Step 3Press [F1 ErrLog] in the Log menu.The ErrLog menu appears. | |
Step 4Click on Arrow down/up key to find Error code |
Once you have found the actual level 5 error, review the error code list and attempt to resolve it. If you are not sure on how to solve this issue, you can read about understanding the error log (https://densorobotics.freshdesk.com/support/solutions/articles/60001137308-understanding-the-error-log) or contact our tech support team.
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